The E-Choice Channel is a new and pioneering online tool that extends the use of personal budgets to service users with multiple needs. It gives service users the mechanism to purchase the services they want as part of a package of support.
The tool is about creating real and genuine choice for service users. The tool supports a managed evolution away from traditional commissioning and key working and toward the allocation of personal budgets and freedom to choose local services. Local implementation is led by a provider organisation, who will be working with a wide range of local services that have been selected by the users themselves.